Help Center > Placing an Order

Placing an Order

  1. Visit and click the Start My Order button in the top right hand corner.
  2. Select the media you would like to preserve.
  3. Complete the order form and proceed to checkout.
  4. Choose either Pick-Up at Walmart or Mail My Order.
  5. If needed, sign in to your Walmart Home Movie and Photo Transfer account.
  6. Complete your Shipping and Billing information, and click "Place My Order".
  7. If you selected the Mail My Order option, print your Shipping Documents.
  8. If you selected Pick-Up at Walmart, print your Order Documents .
    • Bring your original media to your local Walmart Photo.

If you placed your order with the Mail My Order option, you will pay half of the Estimated Total at checkout, which is calculated from the order details you have provided. If the order we receive is different than the details you provided, you will be charged or credited the difference. This amount will appear on your shipping confirmation email.

If you placed your order with the Pick-Up at Walmart option, payment will be due at pick-up.

If you have a wedding video or a similar video recorded by a professional, we are able to transfer the footage. If you are unsure whether your media contains copyrighted footage, please feel free to send it to us, and we will send it back unprocessed if we cannot complete the transfer.

Mail My Order:
  • Print your Shipping Documents
  • Follow the Shipping Instructions and pack your order for shipment
  • Drop off your shipment at a UPS drop-off location (if selected Round-Trip Shipping) or your preferred shipper
Pick-Up at Walmart:
  • Print your Order Documents
  • Follow the Checklist instructions and prepare your order for drop-off
  • Bring your media to your local Walmart Photo
It is important to pack your order properly before sending. Please see our
What can I do to make sure that my order is safe? FAQ.
For all transfers, you can add a title (up to 35 characters) and choose from
16 different themes for your DVD. For film, photo, slide, and negative transfers, you can also add
background music .

Still Need Help? Contact Us