The transfer price includes a Digital Copy with MemoryCloud where you can view, download, order copies, and save your memories to Google Photos.
For video transfer, the price also includes videotape repairs (case replacement and ribbon splicing), mold cleaning, and PAL format conversion. For film transfer, the price includes cleaning, mold removal, splicing, and repair of any broken film; reduction of scratches, dust, and dirt on your film; and combining your film onto 7-inch plastic reels. For more information, please see the What do I get with my Home Movie and Photo Transfer order? FAQ.
The Round-Trip Shipping option includes a prepaid UPS shipping label to send your original media to YesVideo for processing as well as the cost of shipping the order back to you. The Basic Shipping option covers only the cost of shipping the order back to you.
No, we ship using UPS Ground service, and UPS does not deliver to P.O. Boxes, APOs, or FPOs. We will validate your shipping address using the UPS system, which will only accept shipments to a valid street address.
After you ship your order to YesVideo for processing, please allow at least 5-7 business days for your order to arrive at our production facility.
After you receive an email confirmation that we have mailed your order back to you, please also allow at least 5-7 business days for your order to arrive at your shipping address.
These shipping estimates only apply to the Mail My Order option.