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Drop off at your local Walmart Photo or Electronics counter, or mail your media to us.

How It Works

How It Works

Two simple options. Same trusted service. Your memories, digitized. Pick what works best for you!

Find your local Walmart

If you’d like to drop off and pick up your order at Walmart:

  1. Start your order online or in-store.
  2. Drop off your media at the Photo counter or ship it in with a prepaid UPS label.
  3. Pay when you pick up your completed order in-store.


Save time, order online

If you’d rather do everything from home:

  1. Place and pay for your order online from home.
  2. Ship your media with your own carrier or purchase a prepaid UPS label.
  3. Get your completed order shipped right back to your door.

Two simple options. Same trusted service.

In-Store at Walmart

1. Create Your Order

Start your order today online or at Walmart Photo! Every order includes a Digital Download, with the flexibility to add a USB or DVD if you’d like.

2. Drop Off Your Media

Bring your media and order confirmation to Walmart Photo, or simply use the prepaid UPS label to ship your media in and pick up your finished order at Walmart.

3. Pick Up & Pay In-Store

We’ll email you when your order is ready! Payment is due at pick-up, and you’ll enjoy 60 days of online access to your digitized memories.

Order & Drop Off, All in One Stop

Quick Option:Head to a Walmart Photo Center between 9:00 am and 8:00 pm to place your order and hand your media directly to a Walmart Photo associate — all in one trip. Find a Photo Center >

Two simple options. Same trusted service.

Mail My Order

1. Create Your Order

Place your order from home and pay securely at online checkout! Every order includes a Digital Download, with the flexibility to add a USB or DVD if you’d like.

2. Send Us Your Media

Package and ship your media directly to us with the carrier of your choice. You may also purchase a prepaid UPS label during checkout for extra convenience. 

3. Memories Delivered to You 

We’ll digitize your media with care and will ship your finished order back to your home address. You’ll have 60 days of online access to your digitized memories. 

We Help Preserve Your Memories!


Why Choose Us

Millions of Memories Unlocked

Over the past 25+ years, over 15 million families have entrusted Capture with unlocking their memories to rediscover and share.

Processed By Hand In The USA

Every order is handled by local members of the Capture team to ensure proper care and excellent results.

Patented Technology

Our innovative, patented methods make Capture the safe and reliable choice for transferring your irreplaceable media to digital formats.

Trusted by America’s Retailers

Capture is major retailers’ top choice for media transfer service–with the biggest brand names, which has given us their stamp of approval for over a decade.

Your Memories Are In Safe Hands

Tagged & Tracked

Not only do we use carefully-designed packaging and barcode each piece of your media, we track your order in transit, during the transfer process, and on its way back to you.

24-Hour Monitoring

The privacy and security of your memories is our highest priority. From the minute your media arrives to the time we ship it back to you, we track every single step of your order.

Order Status

You will receive regular email notifications and can check order status throughout the process.

Digitally Backed Up

Every video and image that we transfer is securely backed up for 60 days after your order is completed.